Refund Policy

Refund PolicyLast Updated: July 2026At Aries Cleaning Services, customer satisfaction is our priority.Because we provide professional cleaning services rather than physical products, refunds are generally not offered once a service has been completed.Satisfaction GuaranteeIf you are not satisfied with the quality of our work, please contact us within 24 hours of your appointment.We will review your concerns and, when appropriate, return to address any areas that may have been missed at no additional charge.CancellationsAppointments cancelled with at least 24 hours' notice will not incur any cancellation fee.Late cancellations or missed appointments may be subject to a cancellation fee.Non-Refundable ServicesRefunds are not provided for:Services that have been completed.Pre-existing damage or wear discovered during cleaning.Results affected by permanent staining, discoloration or surface deterioration.Customer changes of mind after the service has been completed.Contact UsIf you have any questions regarding this Refund Policy, please contact us.Aries Cleaning ServicesServing the Lower Mainland, British Columbia.